At Timothy Shop, we stand behind the quality of our indoor lighting products and want you to shop with confidence. This Warranty Policy outlines the coverage and limitations of product warranties.

1. Warranty Coverage

• All eligible products purchased from Timothy Shop come with a 1-year limited warranty from the date of purchase.
• This warranty covers defects in materials or workmanship under normal use.
• If a product is found defective during the warranty period, we will repair, replace, or issue a refund at our discretion.

2. What’s Not Covered

This warranty does not cover:

• Normal wear and tear.
• Damage caused by misuse, neglect, accidents, or improper installation.
• Modifications or repairs not authorized by Timothy Shop.
• Products used for commercial purposes unless specifically stated.

3. Claim Process

To make a warranty claim:

1. Contact our customer support team with your order details.
2. Provide a description of the issue along with clear photos or videos.
3. Our team will review your claim and guide you through the next steps.

4. Remedy Options

Depending on the situation, we may:

• Repair the product.
• Replace the product with the same or similar item.
• Issue a partial or full refund.

5. Limitation of Liability

• Our liability under this warranty is limited to the original purchase price of the product.
• We are not responsible for incidental or consequential damages caused by product defects.

6. Contact Us

For warranty claims or questions, please reach out to us:

Timothy Shop
📍 Address: 701 N Stephens Ave, Springfield, IL 62702, USA
📧 Email: support@timothyshop.site
📞 Telephone: +1 217 306 8905