Shipping & Delivery
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At Timothy Shop, we are committed to delivering your indoor lighting products quickly and safely. This Shipping & Delivery Policy outlines our practices and timelines.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Timeframes
- Standard Shipping (USA): 3–7 business days.
- Express Shipping (USA): 1–3 business days.
- Delivery times may vary depending on your location and carrier availability.
Shipping Rates
- Shipping costs are calculated at checkout based on your order weight, delivery address, and selected shipping method.
- Free standard shipping may be available for orders above a specified amount (if applicable).
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor the delivery status.
Delivery Areas
Currently, we ship to addresses within the United States. International shipping options may be introduced in the future.
Delays & Issues
- While we do our best to ensure timely delivery, delays may occur due to weather, carrier issues, or unforeseen circumstances.
- If your order is delayed or missing, please contact us for assistance.
Damaged or Missing Items
If your order arrives damaged or incomplete, notify us within 48 hours of delivery with details and photos so we can resolve the issue promptly.
Contact Us
For questions about shipping or delivery, please reach out to us:
Timothy Shop
📍 Address: 701 N Stephens Ave, Springfield, IL 62702, USA
📧 Email: support@timothyshop.site
📞 Telephone: +1 217 306 8905